Privacy Policy
We respect your privacy. This Privacy Policy explains how Icon Tech Studio collects, uses, stores, and protects information when you use our website or contact us.
1. Information We Collect
We collect information that you provide to us when you contact us, submit a project enquiry, or book a consultation.
Project Enquiries
Depending on the form and information you provide, this may include:
- Name
- Email address
- Phone number
- Company name
- Service requested
- Project budget
- Project details or message
We may also generate an enquiry reference number and record the enquiry status and submission date.
Meeting Bookings
When you book a consultation through our meeting scheduler, we may collect:
- Name
- Email address
- Phone number
- Country
- Company name
- Project type
- Project details
- Selected appointment date and time
- Timezone
The booking system also generates booking-related information such as a booking reference, appointment status and links required to manage the booking.
2. How We Use Your Information
We use the information we collect to:
- Respond to project enquiries and requests.
- Understand your project requirements.
- Communicate with you about our services.
- Schedule and manage consultation meetings.
- Send booking confirmations, rescheduling and cancellation notifications.
- Coordinate meetings through Google Calendar and Google Meet.
- Maintain records of enquiries and bookings.
- Operate, maintain and improve our website and services.
We do not use the information collected through the website for unrelated purposes.
3. Sharing and Third-Party Processing
We do not sell personal information collected through this website.
Information may be processed by service providers that are required for the website and its functions, including:
- Google Calendar and Google Meet for consultation scheduling and meetings.
- Email/SMTP services used to deliver enquiry and booking emails.
- Website hosting and infrastructure providers used to operate the website and its database.
- Google Fonts and CDN services used to deliver certain website resources.
These providers may process information necessary to provide their respective services.
We only identify services in this policy that are relevant to the current website implementation. Other third-party services used internally by Icon Tech Studio for its general business operations are not necessarily connected to this website.
4. International Data Transfers
Icon Tech Studio serves clients internationally. Some of the service providers used to operate the website may process information on systems located outside your country.
Where information is transferred through these services, it may therefore be processed in a country with different data protection rules from your own.
5. Cookies and Tracking
The current website does not intentionally use advertising pixels or behavioural analytics services such as Google Analytics, Google Tag Manager, Meta Pixel, Microsoft Clarity or Hotjar.
The website may use normal technical mechanisms required to operate the website and its services. Third-party resources such as fonts, CDN-hosted libraries and other infrastructure may also receive technical request information when your browser loads those resources.
6. Data Storage and Retention
Project enquiries and meeting bookings are stored in our website database.
Booking-related history and transactional email delivery records may also be stored to operate and manage the enquiry and booking systems.
We retain personal information only for as long as reasonably necessary for the purposes described in this Privacy Policy, including responding to enquiries, managing bookings, maintaining business records and resolving disputes or technical issues.
We do not specify a fixed retention period where one has not been formally defined.
7. Data Security
We take reasonable measures to protect personal information against unauthorized access, alteration, disclosure or loss.
The website uses HTTPS/TLS for encrypted communication between your browser and the website.
Access to stored information is limited to the systems and personnel who need it for the operation of Icon Tech Studio and its services.
No method of transmitting or storing information over the internet can be guaranteed to be completely secure.
8. Your Rights
Depending on your location and applicable law, you may have rights regarding your personal information, including the right to:
- Request access to information we hold about you.
- Request correction of inaccurate information.
- Request deletion of your information where appropriate.
- Ask questions about how your information is processed.
To make a privacy-related request, contact us using the details below.
9. Children's Privacy
Our website and services are intended for businesses and professional users and are not directed toward children.
We do not knowingly seek to collect personal information from children through the website.
10. Third-Party Links
Our website may contain links to third-party websites, including client websites, social platforms, external resources or other services.
We are not responsible for the privacy practices or content of those third-party websites. We recommend reviewing their respective privacy policies before providing personal information.
11. Updates to This Policy
We may update this Privacy Policy when our website, services or data practices change.
The latest version will be published on this page with the updated date shown at the top.
12. Contact / Data Controller
For privacy-related questions or requests, you can contact Icon Tech Studio:
- Company: Icon Tech Studio
- Address: S88, 3rd Floor, Al-Muqaam, Vishala Circle, Ahmedabad 380055, India
- Email: info@icontechstudio.io
- Phone: +91 96622 12241
For privacy matters, please include enough information for us to understand and respond to your request.